Dedicated SOP
A process documented and approved before go-live: inbound receiving, storage, picking, packing, dispatch and returns.
ENTERPRISE FULFILLMENT & KPIs
Fulfillment for large volumes.
Fulfillment for large volumes.
Managed by SLA and data.
For brands that need not only space for goods, but also a stable operating standard, reporting and readiness for quick sales increases.
2 000 m²warehouse in Dębno
99,99%Pick Perfection
95%timely handover
PL + DEfrom one warehouse
An operational standard that can be measured and developed.
We determine the scope of responsibility, the rhythm of cooperation and the method of reporting before the start.
Capacity planning
Resource planning for forecasts, campaigns, product launches, Black Week and seasonal growth.
Governance
Permanent supervisor, periodic performance reviews, register of arrangements and responsibilities.
Reporting
SLA, performance, timeliness, picking quality, returns and operational exceptions.
Incident management
A clear way of reporting, prioritizing, analyzing and closing events.
Change management
Controlled introduction of new SKUs, markets, packaging methods and sales channels.
A large volume in a short window cannot mean improvisation.
We prepare the process, space, materials and resources before the intensive sales window begins.
- forecast
- inbound batch plan
- space reservation
- preparation of materials
- pre-packing if agreed
- variant control
- additional resources
- courier collection schedule
- post-campaign report
Data guides your order throughout the entire process.
Sales and WMS integrations connect states, statuses, execution and operational exceptions.
sales integrations
WMS
status and states synchronization
operational dashboard
data exports
alerts
audit trail of changes
exception management
SLA that we measure in daily operations.
We describe each indicator along with its definition, period and data source.
Pick Perfection
correct order completion
How do we count?
The share of orders completed without a product or quantity error in the number of all orders covered by the measurement.
- Counter
- orders completed without product or quantity error
- Denominator
- all orders covered by measurement
- Exclusions
- orders excluded from the report based on agreed operational exceptions
- Period
- current operating period
- Source
- Labran internal operational data
- Frequency
- reporting in accordance with the agreed cooperation cycle
Timely delivery of parcels
parcels handed over to the carrier within the declared deadline
How do we count?
The share of shipments handed over to the carrier in accordance with the deadline resulting from the time of receipt of the order, the agreed process and the appropriate cut-off.
- Counter
- shipments handed over to the carrier within the declared deadline
- Denominator
- all shipments covered by timeliness measurement
- Exclusions
- shipments excluded from the report based on agreed operational exceptions
- Period
- current operating period
- Source
- Labran internal operational data
- Frequency
- reporting in accordance with the agreed cooperation cycle
Late cut-offs for a longer sales day.
Each cut-off applies to the designated carrier and agreed process.
cut-off for orders sent by InPost
cut-off for local DHL DE shipments
Orders must meet the conditions of the agreed process and be properly submitted for processing before the actual cut-off.
Eight steps to a stable start.
Each stage has its own goal, responsibility and passage criterion.
- 01
Operational workshop
- 02
Data audit
- 03
Draft SOP
- 04
Integration
- 05
Tests
- 06
Stock migration
- 07
Go-live
- 08
Stabilization and optimization
ENTERPRISE WORKSHOP
Let's talk about the operation, not just the price of the package.
Let's start with volume, quality requirements, sales channels and growth plan.
LET'S TALK ABOUT YOUR PROCESS
See what logistics for your store could look like.
Leave your basic details. Our sales specialist will call you, learn the scale of your operation and prepare the next steps.
- No obligation
- A discussion about your actual process
- A next step tailored to your scale